Terms of Service
Last updated: June 1, 2026
These Terms of Service ("Terms") govern your access to and use of the website at voxelbridgelabs.com and the Voxelbridge Platform (collectively, the "Services") provided by Voxelbridge Labs LLC ("Voxelbridge," "we," or "us"). By accessing or using the Services, you agree to these Terms.
1. Eligibility
You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the organization you represent. The Services are intended for business use.
2. Account Registration
To access certain features, you must create an account with accurate information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
3. Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:
- Reverse engineer, decompile, or attempt to extract source code from the Platform
- Use the Services to collect or process data in violation of applicable privacy laws
- Interfere with or disrupt the integrity or performance of the Services
- Resell or sublicense the Services without our written consent
4. Customer Data
You retain ownership of data you submit through the Voxelbridge Platform ("Customer Data"). You grant us a limited license to process Customer Data solely to provide and improve the Services. Our handling of personal data is described in our Privacy Policy and any applicable Data Processing Agreement.
5. Intellectual Property
The Services, including software, documentation, trademarks, and content, are owned by Voxelbridge or its licensors. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as described herein.
6. Fees and Payment
Enterprise subscriptions are billed according to the order form or statement of work agreed upon at signup. Fees are non-refundable except as expressly stated in your agreement. We may change pricing upon renewal with 30 days' notice.
7. Service Availability
We strive to maintain 99.9% uptime for the Platform as described in applicable service level agreements. We may perform scheduled maintenance with reasonable advance notice. The website and free-tier features are provided "as is" without uptime guarantees.
8. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOXELBRIDGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO VOXELBRIDGE IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10. Termination
Either party may terminate an enterprise subscription per the terms of the applicable agreement. We may suspend or terminate access for violation of these Terms. Upon termination, your right to use the Services ceases, and we will delete or return Customer Data per our data retention policy.
11. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes shall be resolved in the state or federal courts located in Travis County, Texas.
12. Changes
We may modify these Terms at any time. Material changes will be posted on this page with an updated date. Continued use of the Services after changes constitutes acceptance.
13. Contact
Voxelbridge Labs LLC
600 Congress Ave, Suite 1400
Austin, TX 78701
Email: [email protected]