Privacy Policy
Last updated: June 1, 2026
Voxelbridge Labs LLC ("Voxelbridge," "we," "us," or "our") operates the Voxelbridge Platform and the website at voxelbridgelabs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
1. Information We Collect
Information you provide: When you request a demo, create an account, or contact us, we may collect your name, email address, company name, job title, phone number, and any message content you submit.
Automatically collected information: When you visit our website, we may collect IP address, browser type, operating system, referring URLs, pages viewed, and timestamps through cookies and similar technologies.
Platform usage data: Customers who use the Voxelbridge Platform may send spatial behavioral event data through our SDK. This data is processed on behalf of our customers under applicable data processing agreements.
2. How We Use Information
- Provide, operate, and maintain the Voxelbridge Platform
- Respond to inquiries and provide customer support
- Send administrative information, product updates, and marketing communications (with opt-out)
- Analyze website usage and improve our services
- Comply with legal obligations and enforce our terms
3. Cookies
We use essential cookies to operate our website and optional analytics cookies to understand usage patterns. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
4. Data Sharing
We do not sell personal information. We may share data with service providers who assist in hosting, analytics, email delivery, and customer support — bound by confidentiality obligations. We may also disclose information if required by law or to protect our rights.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Platform event data retention is configurable by enterprise customers.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. California residents may exercise CCPA rights; EEA/UK residents may exercise GDPR rights. Contact us at [email protected] to submit a request.
7. Security
We implement industry-standard technical and organizational measures to protect personal information, including encryption in transit and at rest, access controls, and regular security assessments.
8. International Transfers
We are based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the US or other countries where our service providers operate.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date.
11. Contact Us
Voxelbridge Labs LLC
600 Congress Ave, Suite 1400
Austin, TX 78701
Email: [email protected]